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Lesson 12AdvancedComing soon

Renewals: the call list that stops a licence lapsing

Running the licence book — the statuses, the call window, renewals that raise a real invoice, and update cover on a perpetual licence.

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16 min6 Chapters

What it covers

  1. 00:00The statuses, and when the clock starts
  2. 03:30The renewal call list, and the days window
  3. 06:30Marking a customer as called
  4. 08:30Renewing a term licence, and the suggested price
  5. 11:30Yearly update cover on a perpetual licence
  6. 14:00A goodwill extension, and the renewal history

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